Our Story: Quentie and Carissa
From Support Workers to Quest Founders
Quentie and Carissa first crossed paths as support workers in supported accommodation—now known as Supported Independent Living (SIL)—where we worked with four women who had complex diagnoses and diverse needs. Through our shared dedication, we developed a strong rapport, witnessing firsthand the challenges and rewards of providing care in such a nuanced environment. We both also worked as independent support workers, broadening our experience and deepening our understanding of the sector.
In addition to our extensive practical experience, we pursued further studies to enhance our ability to support others. Quentie completed qualifications as a Social Worker, focusing on holistic approaches to wellbeing and community engagement, while Carissa became a Developmental Educator, specialising in strategies to empower people with disabilities to reach their full potential. Our advanced training as therapists has been instrumental in shaping our work, allowing us to bring evidence-based practice, empathy, and expertise to every interaction.
Over the years, our professional journeys continued to intertwine. Whether collaborating directly or encouraging one another’s pursuits, we consistently upheld our dedication to high standards and person-centred care.
The onset of the pandemic highlighted gaps in the industry—particularly the difficulty in sourcing high-quality support workers who could genuinely connect with our clients, and the lack of groups that embodied our high standards and met the needs of the people we supported.
Driven by these challenges and inspired by our shared vision, we decided to merge our independent businesses in the midst of the pandemic, forming Quest. The idea grew from our experiences with young people who would have brought great energy and spirit to each other, but whom we couldn’t introduce due to confidentiality rules.
Quest was founded as a solution: a place where exceptional support workers can be found, and where groups not only meet but exceed expectations—creating spaces for meaningful connection and support for everyone involved.
At Quest Therapeutic Services, we are driven by the following principles
Empowering Individuals
We are on a mission to walk alongside people and support them in achieving a bigger and bolder life. Our focus is to help individuals regain control and empower them to live life on their terms.
Person-Centered Approach
The people we work alongside are at the heart of everything we do. We prioritize their needs, desires, and aspirations, ensuring that our support services are tailored to their unique requirements.
Innovative Thinking
We believe in thinking outside the box and exploring creative solutions. By embracing innovative approaches, we aim to provide cutting-edge and effective support to individuals with disabilities.
Listening and Collaboration
We value open communication and actively listen to the voices of the people we work alongside. We understand that everyone’s journey is unique, and we design our support services around their specific goals and desires.
At Quest Therapeutic Services, our team is composed of a talented and compassionate group of professionals dedicated to making a difference in the lives of the individuals we support. Our team consists of
Highly Skilled Support Workers
Our support workers possess extensive experience and expertise in providing exceptional care and assistance to individuals with disabilities. They are trained to offer personalized support, ensuring the well-being and independence of those we work alongside.
Allied Health Assistants (Therapy Assistants)
Our allied health assistants play a crucial role in facilitating therapeutic interventions and supporting individuals in their journey towards achieving their goals. They work closely with therapists and contribute to the overall well-being and progress of our clients.
Therapists
Our team of therapists brings specialized knowledge and skills in various therapeutic disciplines. They provide professional guidance, interventions, and strategies to help individuals overcome challenges and maximize their potential. Our therapy team currently consists of Therapeutic Social Work, Developmental Educator and Occupational Therapy.
Interested in working with us?
Quest Therapeutic Services is always looking to find support workers and therapy assistants who are passionate about working with people who have a disability in our community. If you are interested in discussing employment pathways with us please contact us today
